Free shipping
Free shipping on every order.
We’ve made delivery simple and secure — every package includes a tracking link so you can follow your order from dispatch to doorstep. You’ll receive your tracking code via email within 24–72 hours after placing your order, so be sure to keep an eye on your inbox.
14-day return policy
Our warehouse endeavours to process all orders within 24 hours from purchase. Please allow for delays during peak seasons.
Returns for a Store Credit are available within 14 days of receiving your order. Final Sale items are ineligible for return unless deemed faulty.
5-star customer care
Contact
For any inquiries, feel free to reach out to us at support@rouges-london.com – we’re here for you.
5-Star Customer Care
At Rouges London, your satisfaction is our highest priority. That’s why our dedicated customer care team is available 24/7 to assist you—no matter the time zone or occasion. Whether you need help with sizing, tracking your order, making a return, or just have a styling question, we’re here to offer personalised, fast and friendly support.
With thousands of happy customers and glowing reviews, we pride ourselves on going the extra mile to ensure your experience is seamless, stylish and stress-free.
Email us anytime – we typically respond within a few hours.
Reviews
based on 20.067 reviews